James Hait

Personal Assistant & Estate Manager
Personal Assistant & Estate Manager
  • Miami, Florida
  • March 6, 2018

Extremely organized Personal Assistant & Estate Manager with a vast Hospitality/Organization management background

Phone Number


Business Administration @ Dutchess College
Mar 2018 — Sep 2009


Personal Assistant & Estate Manager @ Private Estate
Jul 2016 — Current
Act as the point of contact between the executive and internal/external clients, Manage Diary and schedule meetings and appointments, Book & Coordinate all travel arrangements/accommodations including packing itineraries, Plan & Oversee all private events/social gatherings, Handle, coordinate and facilitate all financial needs, Oversee all Household staff & Scheduling of Vendors
Client Relationship Manager @ WiseCat Realtors
Dec 2015 — Jul 2016
Built & maintained relationships with clients and key personnel within customer companies, Alerted the Sales team to opportunities for further sales within key clients, Escalated and resolved areas of concern as raised by clients, Maintained and organized company CRM as well as daily appointments & showings, Directed administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries
Events & Meeting Manager @ sbe
Feb 2015 — Dec 2015
Managed sales based on leads via incoming phone calls, email inquiries, or internal referrals with the purpose of converting the lead to a sale, solicited new catering business to achieve revenue goals, Implemented all details pertaining to the wedding, corporate, local, social market and small group market, Established relationships with area hotels and managers, Worked directly with clients, wedding planners, and meeting planners gathering necessary information for menu planning, floor plan, room set up, timelines, rental orders, decor, cost and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary
Assistant General Manager @ Mr. Hospitality
Mar 2014 — Feb 2015
Managed restaurant operations in terms of staffing and scheduling functions, Ensured provision of service in terms of order accuracy and time management, Interviewed, hired and trained all personnel, Managed customer complaints and queries, Planned and directed all employee training programs, Promoted guest satisfaction to steady repeat business
Supervisor @ Tao Group
Sep 2013 — Mar 2014
Professionally implemented & conducted ongoing training for new/existing employees, Ensured customer service and satisfaction, Helped in Preparation of monthly reports
Operations Manager @ Bonura Hospitality Group
Aug 2007 — Sep 2013
Hired, trained and directed all trainings for new staff members, Met with potential clients to review event requirements and subsequently develop food and cocktail proposals to exceed expectations, Responsible for weekly inventory, creating purchase orders and ensuring pars are met, Processed weekly payroll for ~90 employees. Verified labor costs, overtime, validate and export file to accounting, Managed Sales goals, costs of goods and price changes, Coordinated Staff schedules

Contact Candidate



1688 Meridian Ave, 7TH Floor,
Miami Beach, FL 33139
Phone: +1 (305) 515 2625
Fax: +1 (305) 587 2188
Website: https://soflodomestics.com
Email: info@soflodomestics.com

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